Privacy policy
Privacy Policy
Last updated: July 22, 2026
PopupCap ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and how we protect it.
Information We Collect
- Contact information: name, email, company name
- Order details: quantity, print specifications, event date
- Shipping and billing address
- Payment information (processed securely through PayPal; we do not store your card or PayPal account details)
- Customs identification number (EIN or SSN), collected only after proof approval, required for U.S. customs clearance under our DDP (Delivered Duty Paid) shipping terms
- Logo files or design references you share with us
How We Use Your Information
- To create your custom proof and process your order
- To communicate with you about your order status
- To clear customs and ensure smooth delivery
- To improve our products and services
How We Protect Your Information
- Payment data is processed through PayPal's secure, encrypted systems
- Customs identification numbers are used solely for clearance purposes and are not shared with third parties beyond what is legally required for shipping and customs
- We do not sell or rent your personal information to third parties
Data Retention
We retain your information for as long as necessary to fulfill your order and comply with legal and tax obligations.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at info@popupcap.com.
Contact Us
Questions about this policy? Reach us at info@popupcap.com.